One of the unique features found on the Unagi Model One is the dual motor design. Most scooters on the market are designed with a single drive (usually in the front wheel) which is a good design, however, these motors do have to work harder. As a result, these may wear out sooner and the total range may be reduced in comparison to a scooter with two motors.
How do I do I use the dual motor feature?
After turning the Unagi Model One, please press the power button twice. The result of this should be a high pitched beep and a small diagram of a wheel popping up on the screen. If there is no wheel on the LED face, this means that only the rear motor is engaged. If this is the case, please double press the power button again.
This hasn't worked, who do I contact?
If this doesn't still doesn't work, please open a ticket with ourselves and one of our customer service advisors will be with you shortly.